Data Guarantees

At Intelligent Data Group our guarantees are an integral part of our company Terms & Conditions.

Our Guarantees

We supply the most up-to-date, high quality business data available and confidently write our guarantees down in plain black and white.

No false promises or exaggerated claims, just quality products and excellent service. No other data supplier can give the same peace of mind.

At IDG we offer a 98% accuracy guarantee on all mailing and telephone records. If we don’t achieve this within the full database, we offer a 2-for-1 replacement on any inaccurate records.

In all our years of business, we can count the number of times we’ve had to do this on one hand. That’s because we regularly test our marketing database to make sure we are consistently supplying the best information there is.

Not only do we match our data lists against other business resources such as Companies House, BT OSIS and the Royal Mail Postcode Address File, we have the highest amount of feeds going into our file in the UK data industry. Our internal data team is then able to cleanse and verify every piece of information – resulting in the highest quality B2B data there is.

Our email guarantees are just as impressive, especially when you consider how fast electronic data can become obsolete.

At IDG we guarantee 95% of our emails will be delivered, giving a hard bounce rate of only 5%. If we don’t achieve this, we will replace the invalid business data for you.

Fresh, quality data is hard to come by but if another supplier quotes you the same data guarantees and quality we will price match it AND give you a 5% discount.

To learn more about our data guarantees please call us on 0333 030 6636 or email

Frequently Asked Questions

What is direct marketing?
Direct marketing is addressed directly to customers and comes in a variety of forms such as direct mail, telemarketing or email marketing. Its aim is to take your products or services directly to the recipient with a specific call to action which results in raising brand awareness and ultimately result in customer acquisition.
How important is data accuracy?
Data accuracy is paramount, if the information is wrong your message is lost and you have incurred a direct cost. At Intelligent Data Services we offer guarantees against all our data which includes 97% accuracy guarantee on our mailing and telephone data, we also ensure that each company has been physically called within a 12 month period by our call centre. We also offer guarantees on our email data with no more than 10% hard bounce rate on our emails. You can be assured that the information is both up to date and effective
What help and advice is available?
We pride ourselves on our customer service. We offer a full professional consultancy service from start to finish. Our dedicated account managers ensure they understand your business and your business needs. We help you see the return on investment from conducting a direct marketing campaign. When you become a customer you will also have your own dedicated fulfilment representative who works with the data and helps you get the most from your purchased list and help you through the implementation of you direct marketing campaign

  • Greene_king
  • 4com
  • Wembley
  • ISMM
  • Plimsoll
  • Eden
  • ford
  • red-cross
  • world-pay IDG Customer
  • Equality Human Rights Commision
  • G4S IDG Customer
  • Coca-Cola
  • Capita IDG Customer
Keep in touch with us

We can Help You. Call Us 0333 030 6636

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